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In today’s digital age, the bulk of our interactions with guests happen through written communication—be it through Airbnb messages, emails, or text messages. While this modern convenience allows for efficiency and clarity, it also poses unique challenges. Without the benefit of face-to-face interaction, ensuring your message is both clear and warmly received requires a nuanced approach.
This episode sheds light on the art of written communication for short-term rental hosts, focusing on crafting house rules and guest messages that are inviting rather than intimidating.
In this episode, you’ll learn:
0:00 – Intro
1:34 – Embrace Emojis for Tone
2:45 – Focus on Positives
4:32 – Be Clear and Concise
5:11 – Visual Enhancement
6:31 – Recap
7:29 – 3 ways to write the same rule
8:56 – Outro
Remember, the goal is not just to inform but to make your guests feel at ease and excited about their stay. Check out our resources for templates and further tips on elevating your Airbnb listing through effective communication.
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Tim Hubbard, a successful investor and CEO of a seven-figure short-term rental management shares it all in his Short Term Rental Riches Podcast. This podcast gives you the insider tips you need to know to acquiring, operating, and scaling a successful short-term rental business.
See exactly what our team does
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#airbnb
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